THE EXPLOITATION OF EMOTIONS

What do scotch, soda, and whipped topping have in common – other than belonging to the general class of food/drink stuffs?

Answer:  Psychologists and advertisers who’ve discovered that joy (or its lack) is big news these days.

Johnnie Walker claims that joy helps people achieve more.  Reddi-wip, that we don’t have enough of it daily.  And Pepsi, that it’s a great inducement to song and happiness.

All these brands and others capitalize on the state of our hearts and minds, hoping we’ll walk with joy and Johnnie, add whoosh toppings to our meals, and drink more contentedly.

Jaded?  Sure.  But there’s a good point hidden by the hype.  Which is figuring out how, exactly, to infuse this state of being into our everyday doings.  In other words, into our favorite four-letter word:  Work. 

These days, in our meaderings around the Fortunate 500s and others, we deal with executives, managers, and associates – and watch.  A lot.  There’s much earnestness.  Deliberate conversations.  Determination to meet deadlines.  Intelligent and often soul-searching questions. 

Yet, within all this busyness, there’s not much levity or laughter.  Rarely do we see folks smiling when they exit a meeting or town hall.  Leaders might throw in a joke or personal aside or two before moving into the main subject.  And in cafeterias and break rooms, people occasionally grin when engaged in a personal round-table dialogue.  But not much else.

Perhaps our consumer marketers are right:  Is it time to embrace the ordinary stuff, to celebrate small wins, and to nurture at-work relationships with joy?

A NEW FOUR-LETTER WORD

They’re everywhere.

Kindles fingered during el trips.  Dog-eared library books read on buses.  Even standing commuters, somehow, managing to peruse a page or two in before business starts.

More than occasionally, books sneak into the workplace. 

There’s a tongue-in-cheek app that disguises tomes in PowerPoint presentations on desktops, ready to close when a manager appears. 

More seriously, a number of companies today boast book clubs, voluntary associations of employees who read and review and discuss selected volumes. 

There’s even an Ohio-based Books@Work nonprofit that deliberately matches nearby college and university professors with companies that want to start, not a book club, but an employee development and idea-sharing habit.

For those of us who devour the word, digital and printed, somehow those ideas aren’t enough.  Sure, we all have to put in eight to 12 hours a day getting stuff done.  And time to squeeze in a book chapter can’t always  fit into the schedule.  At night and on weekends, there’s so much to do that reading – whether literature or business – loses.

But why not dedicate a business hour or two each week to reading?  Not just magazines and news, but literature and non-fiction that will make a difference.  Asking employees to skim and discuss a tome can begin to create the kinds of environments we thrive in, develop the types of colleagues who are curious and communicate well with others, build teams that step up to those big hairy goals we all strive for. 

It’s not too much to ask of a book, is it?